Samantha Christine Nelson

Web Producer with proven track record of organizing and shepherding large, complex web development projects through from inception to delivery. Experience encompasses positions in a range of commercial and public sector enterprises, in business large and small. Hands-on skill designing and coding sites with ability identify the critical path in a project. Expertise with communicating complex technical issues to a non-technical audience and structuring business issues for a technical audience. Up-to-date with current UI standards, best practices and web trends. Experience in commissioning and coordinating work-flow to create custom advertising sponsored builds and site run sponsorship. Skilled in relationship management, building positive relationship for tight production goals.

Technical Skills

AS2, Flash, Dreamweaver (CSS + XHTML), Wordpress, Photoshop, Digital & Film Photography, Google Analytics & labs, Omniture Reporting, Basecamp Project Management System. Lyris Sparklist e-newsletter software, SalesForce, Kemma Bridgetrack ticketing system, Crystal Reports, Filemaker Pro, Act!, SQL Server 2000, FTP/Telnet/TCP/IP networking, Cisco systems.

Experience

Freelance Web Consultant, New York, NY

April 2009-Present

Various website related consulting including, project management, design, web content migration and front end development for private and nonprofit sectors.

NBC/BravoTV.com, New York, NY

June 2008 – March 2009

Web Producer / Project Manager

Managed the production of high profile, million hit per day, sponsored and non sponsored custom website design and development.

• Project managed the production of multiple high profile TV show websites including multi million hit per day Project Runway and Top Chef.
• Key contributor and collaborator in social networking media initiatives.
• Key contributor to sales efforts ensuring client sponsored media was delivered on time, in scope and in spec.
• Decreased team effort and time by effectively managing scope and requests.
• Increased team knowledge with best practices and software training.
• Ensured customer satisfaction by initiating and developing QA of development.

City of New York / nyc.gov/citystore, New York, NY

January 2007 – June 2008

Marketing Website Manager

Developed strategies to increase customer relationships and broaden selling opportunities. Managed all website content and site enhancements. Liaised with PR, IT and Graphics departments, ensuring all content, site development, and marketing events were taking place on time and within scope. Ensure current industry standards and best practices were met.

• Increased website usability by initiating site enhancements and marketing opportunity project proposals.
• Spearheaded initiative for site SEO, Analytics, monthly reporting and analyzing of.
• Decreased site admin time by improving CMS through continued development.
• Doubled mailing e-list through spearheading e-marketing plan, creating e-monthly newsletters, e-quarterly offers and website sign up presence.
• Aligned website with emerging industry trends by initiating the development of new site enhancements. 
• Singlehandedly managed the design, development and production of new store catalog.
• Created website manual and initiated concept and initiation of site standardizations

Freelance Web Consultant, New York, NY

2006-2007

Web Designer, Photographer, Front End Developer

Various website related work including, web design, photography, front end development, content production, technical support and back end upgrades.

WebMD.com, New York, NY

Web Producer

Created web pages from published print medical media. Filmed, edited and produced original medical video content.

Prior Experience

Sirius Satellite Radio, New York, NY

2001-2006

Senior Network Operations Center Operator

Responsible for monitoring Sirius’s 300+ satellite repeater system and handle any issues that immediately. Act as NOC POC and manage all security access requests. Check and sign off completed remote work. Log all work and report on system health daily and weekly to upper management.

Videomessage.com / Ustreamit.com, New York, NY

1999-2001

Office Manager and Administrative Assistant

Responsible for all office needs, orderings, system upgrades. Assisted Art and Marketing departments with event organizing, research and graphic sorting and optimizing.

Education & Professional Development

B.A., Honors History of Art and Design, Manchester Met University, Manchester, UK

Company Sponsored Training:

• Effective Communications & Human Relations, Dale Carnegie
• Basic Project Management
• Photoshop, Flash + AS2, HTML, CSS, Dreamweaver
• Crystal Reports Design
• Microsoft Server 2000 SQL Programming
• Understanding Networking Fundamentals
• Interconnecting Cisco Network Devices
• Internet & Networking Communications
• SalesForce from Admin to Hero